How it works
Three steps. No script, no product at the end of it.
The process is short because the point of it is clarity, not engagement. Most directors know within a week where they stand and what to do first.
Talk
A private call by phone or video, at a time that suits you, evenings included. You tell us what's happening in your own words. We're not after a tidy account. We're listening for what bears on your personal position: what you've signed, what you've taken, what you've paid and to whom, and what's arrived in the post.
If by the end it's clear you don't need us, we'll say so. A surprising number of directors are in a better position than they feared and simply needed someone to say it plainly.
Know
Within 48 hours, a short written note in plain English. It separates the company's situation from your own: what the company faces and how quickly, what you personally face, and what's urgent versus what only feels urgent. Written to be read in ten minutes and kept.
It's not a report and it doesn't exist to justify a fee. Where we think you need regulated advice, the note says so and says why. Many directors use it to have the conversation with co-directors, accountants or family they'd been avoiding.
Act
You handle it, with support. Where the answer is a negotiation, a Time to Pay proposal, or a conversation with a lender about a guarantee, we help you run it and stay available while it plays out.
You need a regulated professional. We introduce you to a licensed insolvency practitioner or solicitor we trust, briefed before you speak. We take no fee from anyone we introduce and tell you what they'll cost first.
You need nothing more. Sometimes the reading is the whole job. That outcome is as good as any other.
Fees
What it costs.
The first conversation and the written note are free. There's no catch in that. It's how we decide, together, whether we can be useful.
Where we work with you beyond that, fees are agreed in advance, in writing, for a defined piece of work. We don't charge by the hour for open-ended support, and nothing is invoiced that wasn't agreed. If the company can't fund it and neither can you, say so. We'd rather have that conversation than have you not call.
- No referral fees taken from, or paid to, any professional we introduce you to
- No commission from lenders, funders or debt purchasers
- No fee contingent on you entering any particular process
Confidentiality
How discretion works in practice.
Directors are often more worried about the conversation being discovered than about the conversation itself. We take that seriously.
- We contact you only in the way you ask. Withheld number, no voicemail, personal email rather than company email, whatever you prefer
- We don't contact the company, your co-directors, your accountant, your bank or any creditor unless you ask us to
- Nothing appears on the company's records. No filing, no notice, no footprint
- Your details are held only to speak to you. Never sold, shared or added to a list
The one limit is the law. If you told us something we were legally obliged to report, we'd tell you that first. In practice it almost never arises. See our privacy notice for the formal position.
The first step is forty minutes and costs nothing.
Private, free, and with no obligation to go further.